ĜENERALA POLITIKO PRI RESENDOJ

Vi devas avizi nin antaŭ ol vi resendos varojn por ricevi repagon aŭ krediton aŭ interŝanĝon. Klaketu Contact US kaj petu informon pri resendado. >Ĝenerale, vi povas resendi novajn nemalfermitajn varojn ĝis 30 tagoj post la dato de la sendado por tuta repago aŭ kredito retbutika. Ni pagos la koston de resendo se la resendo estas pro nia eraro. Vi ne rajtas resendi varo(j)n sendita(j)n rekte de Nederlando, ĝis kiam la resendo estas aprobita de la vendisto.

You should expect to receive your refund or store credit within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Refunds can be made for two reasons: (1) the goods were not satisfactory and were returned, or (2) the order contained items that are out of stock.

If you qualify for a refund, you may take the refund as a store credit, which can be used to purchase anything at our store. For more information about store credit, please see 'Store Credit' in the side box titled 'Important Links'.

If you prefer a refund rather than a credit, the refund is made according to the method used for the original purchase.